top of page

“Guiding you with care. Advocating for you with trust. Supporting your health with confidence.”

About Us

Simpson Care Navigation & Consulting was established to provide trusted guidance, advocacy, and strategic expertise to individuals, families, and healthcare organizations navigating Ontario’s complex healthcare landscape. We bridge the gap between clinical needs and system realities, ensuring every journey is navigated with confidence.

Led by Chrystal Simpson, a Registered Practical Nurse and experienced healthcare leader, our practice is built on over 15 years of progressive experience in community care, home support, virtual care integration, and long-term care operations. Chrystal combines frontline clinical insights with executive-level systems knowledge, uniquely positioning her to advocate for clients while optimizing organizational outcomes.

For individuals and families, we offer specialized support specializing in hospital discharge planning, care coordination, and aging-in-place strategies. Our dedicated advocacy empowers clients to make informed, confident decisions, ensuring services are timely, aligned, and centered on what matters most.

For healthcare organizations and community agencies, we provide strategic advisory services including program development, system integration, and quality improvement. With a deep understanding of Ontario Health priorities and accountability metrics, we help organizations strengthen client-centered models of care while maintaining operational excellence.

At Simpson Care Navigation & Consulting, we believe healthcare should be coordinated, compassionate, and transparent. Whether assisting a family through a critical transition or guiding an organization through program transformation, we are committed to elevating the care experience and improving system outcomes.

Our Mission and Values

Mission

To empower individuals, families, and healthcare organizations by providing compassionate guidance, expert advocacy, and strategic consulting that ensures coordinated, client-centered care and optimized health outcomes.

Vision

A healthcare system where everyone — whether a patient, family member, or organization — can navigate care with confidence, clarity, and support, and where high-quality, integrated services are accessible, seamless, and person-focused.

Values

Compassion

We treat every client and partner with empathy, respect, and understanding.

Integrity

We provide honest, transparent guidance and uphold the highest professional standards.

Collaboration

We build strong partnerships across healthcare teams, organizations, and communities.

Excellence

We pursue continuous improvement, evidence-based solutions, and operational excellence.

Advocacy

We champion the needs and rights of individuals, families, and organizations within the healthcare system.

Innovation

We seek creative, practical solutions to complex healthcare challenges.

Empowerment

We equip clients and partners with the knowledge, resources, and confidence to make informed decisions.

Our Services

For Individuals & Families
  • Healthcare Navigation – Personalized guidance through hospitals, community care, and home care services
  • Private Nursing Supports – Skilled RPN care tailored to your health needs, at home or in the community
  • Comprehensive Nursing Assessments – Detailed clinical assessments, care planning, and ongoing health monitoring
  • Family Caregiver Support & Education – Coaching, resources, and strategies to empower family caregivers
For Organizations & Programs
  • PSW Training & Education – Competency-based training, mentorship, and professional development for staff
  • Home Care Program Development & Management – Design, implementation, and optimization of community-based care programs
  • Accreditation & Compliance Support – Guidance to meet regulatory standards and achieve quality benchmarks
  • CPR Instructor Services – Certification courses and ongoing staff competency training
Client-centered

Tailored to individual or family needs with a focus on personal health goals and values.

Compassionate

Providing support with heart, empathy, and a deep understanding of the human side of healthcare.

Our Commitment to You

Chrystal combines hands-on clinical expertise as a Registered Practical Nurse with strategic healthcare leadership experience to deliver solutions that are:

Practical

Focused on actionable strategies and measurable outcomes that make a real difference in daily care.

Strategic

Helping organizations and individuals navigate complex systems with long-term vision and expertise.

Contact Us

Connect with Chrystal Simpson, RPN

Chrystal Simpson, RPN – Healthcare Leader | Registered Practical Nurse

Phone: 705-344-4673

Email: chrystalsimpson.rpn@outlook.com

bottom of page